General
This position is responsible for sourcing, vetting, onboarding, and cultivatingr elationships with subcontractors for asphalt and concrete projects across all service areas. Reports for work Monday through Friday as needed from 8am–6pm, with some earlier or later days based on meetings across time zones. Participates in conference calls and meetings as needed, including weekly Operations meetings.
Responsibilities
Partner Recruitment & Onboarding
- Assess and prioritize recruitment efforts, balancing growth in newer/emerging markets against reinforcing “hot zones” where work volume exceeds current contractor capacity
- Direct prospective partners to complete the partner questionnaire (company information, service capabilities, geographic markets, project size range) for review
- Review completed questionnaires and vetting results to determine fit; confirm references and compliance where applicable
- Input approved partners into operations management software; onboard and train new partners in Diamond's partner portal, Connect
- Set and communicate expectations on job volume for new partners
- Negotiate and finalize payment terms with new and existing partners
Partner Relationship Management
- Conduct follow-up meetings with partners to gather feedback and maintain regular touch points with existing contractors
- Develop long-term relationships with partners, resulting in a strong partner retention rate
- Develop and manage a partner incentive program
- Maintain a contractor rating system to track and reflect partner performance
- Plan and execute partner events and initiatives that make partners feel valued and recognized
- Ensure timely in-system notifications and flags related to partner job counts and status
Market Intelligence and Reporting
- Complete a partner market analysis report quarterly
- Provide monthly performance reports to the leadership team on partner performance metrics, including onboarding volume (weekly/monthly/annual) and retention (percentage of partners retained within the established timeline)
Collaboration and Teamwork
- Uphold company CoreValues, Core Focus, and Marketing Strategy
- Participate in team meetings to strategize on execution of partner initiatives, challenges, and needs
- Foster effective collaboration between the Operations team and partners to ensure seamless project delivery
- Conduct Business and Personal Goals review with the Director of Operations semi-annually
- Respond to questions, comments, or concerns within the same business day, or no more than 24 hours
Ideal Candidate Profile
- Background in sales managing accounts remotely rather than on-site, with volume sales experience selling to subcontractors
- Ability to cast vision and sell partners on the value of the relationship
- Resilient, self-motivated go-getter who isn't discouraged by rejection
- Highly relational, with strong relationship-building instincts
- Strategic mindset — able to build out a scaling model for partner support
- Strong organizational acumen
- Experience in contract negotiations
Diamond Core Values
- Relationships First
- Always Learning, AlwaysGrowing
- Add Value
- Open & Honest
- Can Do Attitude
- Grit
Reports to Director of Operations
- $50 Monthly Cell Phone Reimbursement
- Company-provided laptop for business use
- $68 daily per diem for overnight trips, if required
- 401(k) company match eligibility after one year (100% on the first 2% contributed, 50% on the next 3%), subject to IRS limits
- Unlimited PTO
- $65-70k DOE + Bonus potential
